Bosch Group

Internship Support Administration Customer Care team

Bosch Group

The Bosch Group is a leading global supplier of technology and services. It employs roughly 394,500 associates worldwide (as of December 31, 2020). According to preliminary figures, the company generated sales of $87.1 billion in 2020. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiary and regional companies in 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. The basis for the company’s future growth is its innovative strength. At 126 locations across the globe, Bosch employs some 73,000 associates in research and development, as well as roughly 30,000 software engineers.
Stuttgart, Germany (Global Headquarters)
Company Description

Smart and efficient – Bosch Thermotechnology offers its customers throughout the world solutions for their home climate, domestic hot water and decentralized energy management requirements. Highly efficient technologies which in many cases use renewable energies and make a significant contribution to implementing the energy transition.

Bosch Thermotechnology, based in Wetzlar and Wernau/Stuttgart, manufactures in more than 120 engineering locations in Europe, America and Asia and achieved sales of 5.9 billion euros in 2021. The product portfolio ranges from floor-standing and wall-hung boilers to solar thermal systems, heat pumps for heating and cooling and even large-scale commercial and industrial systems such as industrial boilers and waste heat recovery systems for industrial processes.

Bosch Thermotechnlogy Belgium distributes and services its products under the brands Buderus and Bosch in the Belgian market.
The Customer Care team, in which you will be working, is known for its positive atmosphere, where they do not only care about their customers, but also very much about each other.

Job Description

You will be working as an intern in the order to fulfilment department at Bosch Thermotechnology Belgium in Mechelen. Your main responsibility will be to support the service administration team in daily operational tasks (mailbox handling, credit note mgt, back office related tasks, ….). You may have direct contact with customers, helping them in finding solutions to their questions. Besides you will support improvement projects on various topics,. You will collaborate with different departments in order to find new innovative solutions. This internship position will support you in developing your project management skills.. You will develop/improve your creative, analytical and communication skills.


You are currently a student (International Business Management, Marketing, Economical Studies & Social Sciences, etc.). You have excellent communication skills, you are very well-organised and flexible and you can work independently and efficiently.

You have practical knowledge of IT systems/MS Office (especially MS PowerPoint & MS Excel). Fluency in Dutch and French is mandatory

We are looking forward to receiving your application by e-mail in English (please mention the exact title of the position). Do not hesitate to contact us if you have any further questions.

Additional Information

If you are a student enrolled in a Belgian University/College and you have to do a mandatory internship
you will be granted travel reimbursement and meal vouchers.

If you are a student enrolled in a University/College outside of Belgium (or if you are available for a voluntary internship outside a university curriculum) you will be granted an allowance of € 939,60/month.

  • If you want to apply for a voluntary internship, you must be a citizen of the EU or have a work permit in Belgium.
  • In case that you need to do a mandatory internship, your University/College must be located in a member state of the EU.

Starting date: January 2023

Duration: 6 months

If you require alternative methods of application or screening, you must approach Bosch Group directly to request this, as we're not responsible for the employer's application process.

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